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Ultimate Medical Academy1255 Cleveland StreetClearwater, FL 33755727-298-8685Ultimate Medical Academy Online3101 W. Dr. Martin Luther King, Jr. Blvd.Tampa, FL 33607888-205-2456CIE License Numbers: Clearwater 1606 Online 4379ABHES Accreditation Numbers: Clearwater I-213 Online I-213-02

SCHOOL CATALOGVOLUME 6.7Published December 7, 2020Effective December 7, 2020 – December 31, 2021Ultimate Medical Academy1255 Cleveland StreetClearwater, FL 33755727-298-8685Ultimate Medical Academy Online3101 W. Dr. Martin Luther King, Jr. Blvd.Tampa, FL 33607888-205-2456CIE License Numbers: Clearwater 1606 Online 4379ABHES Accreditation Numbers: Clearwater I-213 Online I-213-02

A LETTER FROM THE PRESIDENT OFULTIMATE MEDICAL ACADEMYWelcome to Ultimate Medical Academy, where we equip and empower students to excel in healthcare careers. Asa nonprofit institution, it is our mission to provide a learning experience that maximizes value for our stu dents in aprofessional, supportive and ethical environment.There is a growing need for skilled healthcare professionals in the United States. According to the Center for HealthWorkforce Studies and the Bureau of Labor Statistics, between 2016 -2026, more than 11 million workers will beneeded to fill new and open healthcare positions. That’s more than the population of most U.S. states. UMA facultyand staff are dedicated to helping students meet this rising demand.At UMA, we care about students and their goals, and we support them through every step of their journey, bothinside and outside of the classroom. We offer academic programs that are designed to match workforce needsdelivered through interactive, online courses as well as hands-on and blended learning at our campus in Clearwater,Florida. We also offer academic assistance, academic sessions, financial guidance and more to ensure students havethe best chance at success, and our support continues after graduation with our career and alumni services.By pursuing careers in healthcare, UMA students are not only helping to improve their own lives, they’re helping toimprove the lives of others, too. Whether you’re a potential student, team member, business partner or supporter,I invite you to learn more about UMA by exploring our website or contacting us.Best regards,Thomas RamettaPresident2

TABLE OF CONTENTSA LETTER FROM THE PRESIDENT OF ULTIMATE MEDICAL ACADEMY2GENERAL INFORMATION8HISTORY/OWNERSHIP8CORPORATE OFFICERS8MISSION PURPOSE AND VALUES8SCHOOL LICENSURE, ACCREDITATION AND APPROVALS10STATE/TERRITORY SPECIFIC INFORMATION FOR UMA ONLINE PROGRAMS11ASSOCIATION MEMBERSHIPS15UMA FACILITIES AND CONTACT INFORMATION15DO NOT CALL POLICY15NONDISCRIMINATION POLICY16SEXUAL HARASSMENT PROHIBITED BY TITLE IX POLICY16AMERICANS WITH DISABILITIES ACT OF 199027DISABILITY SERVICES28PREGNANT STUDENTS28DISCRIMINATION GRIEVANCE PROCEDURES28ADMINISTRATIVE BODY AND FACULTY29ADVISORY BOARD29DRUG AND ALCOHOL ABUSE PREVENTION POLICY29CAMPUS SAFETY AND SECURITY REPORT30CONSUMER INFORMATION30MILITARY AND VETERANS’ INFORMATION30ADMISSIONS32GENERAL ADMISSIONS REQUIREMENTS32PROVISIONAL REGISTRATION STATUS33READMISSION POLICY FOR MILITARY PERSONNEL33UMA GRADUATES SEEKING TO ENROLL IN ADDITIONAL UMA PROGRAMS33ADDITIONAL ADMISSIONS REQUIREMENTS/SPECIFIC PROGRAM INFORMATION34EXTERNAL TRANSFER CREDIT FOR PREVIOUS EDUCATION37DEADLINES FOR SUBMISSION OF TRANSFER CREDIT REQUESTS39ASSOCIATED COURSES AND INTERNAL TRANSFER CREDITS39CREDIT FOR EXPERIENTIAL LEARNING39TRANSFER OF UMA CREDITS393

ARTICULATION AGREEMENTS40CERTIFICATION, STATE AND NATIONAL BOARD EXAMINATIONS41CRIMINAL BACKGROUND CHECKS AND DRUG TESTING44SPECIAL MEDICAL REQUIREMENTS44UMA ONLINE/BLENDED ORIENTATION AND TECHNICAL REQUIREMENTS45HEALTH SCIENCES - PHARMACY TECHNICIAN PROGRAM’S ENROLLMENT CLASSIFICATIONS ANDSTATE/TERRITORY DISCLOSURES47STATE/TERRITORY BOARD OF PHARMACY LICENSURE/REGISTRATION REQUIREMENTS47PHARMACY TECHNICIAN CERTIFICATION BOARD AND STATE/TERRITORY REQUIREMENTS47PHARMACY TECHNICIAN STATE/TERRITORY REQUIREMENTS47HEALTH INFORMATION TECHNOLOGY PROGRAM ENROLLMENT STATES/TERRITORIES51STUDENT FINANCIAL ASSISTANCE53CONTACT STUDENT FINANCE53FEDERAL STUDENT AID (FSA) PROGRAMS53ADDITIONAL SOURCES OF AID54ELIGIBLE STATE AID PROGRAMS56INSTITUTIONAL AID56LAPTOP PROGRAM (UMA ONLINE/CLEARWATER BLENDED STUDENTS ONLY)58METHODS OF PAYMENT59ADDITIONAL INFORMATION FOR FEDERAL DIRECT LOANS59CANCELLATION AND REFUND POLICIES62CANCELLATION POLICY62WITHDRAWAL OR DISMISSAL PROCEDURE62INSTITUTIONAL REFUND POLICY63RETURN OF TITLE IV FUNDS POLICY71RETURN OF INSTITUTIONAL GRANT FUNDING POLICY73STUDENT INFORMATION74FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA)74STUDENT E-SIGNATURE POLICY75FACILITY-RELATED RULES75CODE OF CONDUCT FOR STUDENTS POLICY76CLASSROOM AND LABORATORY CONDUCT – CLEARWATER CAMPUS83COPYRIGHT INFRINGEMENT POLICY83SCHOLASTIC HONESTY83UMA ANTI-CYBERBULLYING POLICY844

ANTI-HAZING POLICY85GENERAL STUDENT COMPLAINT PROCEDURE/GRIEVANCE POLICY85STUDENT RECORDS89RECORDS MAINTENANCE89TRANSCRIPTS89ACADEMIC HOLD89EXTERNSHIP/PRACTICUM/CLINICAL COURSES (WHERE APPLICABLE)90DRESS CODE90TELEPHONES (CLEARWATER /CLINICAL ETIQUETTE FOR ELECTRONIC DEVICES –WHEN UDENT SERVICES AND RESOURCES91ACADEMIC STANDARDS94DEFINITIONS94SATISFACTORY ACADEMIC PROGRESS (SAP)96GRADING SCALES102ADDITIONAL ASSOCIATED COURSES AND INTERNAL TRANSFER CREDITS INFORMATION103RETAKEN/REPEATED COURSES103FINAL GRADES104LATE COURSEWORK105HONORS AND AWARDS106REQUIREMENTS FOR RELEASE TO EXTERNSHIP/PRACTICUM106GRADUATION REQUIREMENTS106ATTENDANCE106VETERANS’ ATTENDANCE POLICY FOR CONTINUED ELIGIBILITY107DROPPING OR ADDING COURSES FOR ENROLLED STUDENTS108LEAVE OF ABSENCE108EXTERNSHIP EXTENSION111PRACTICUM EXTENSION111PROGRAMS113COURSE NUMBERING SYSTEM113DENTAL ASSISTANT WITH EXPANDED FUNCTIONS1145

HEALTH SCIENCES – DENTAL ASSISTANT WITH EXPANDED FUNCTIONS115HEALTH AND HUMAN SERVICES117HEALTH INFORMATION TECHNOLOGY121HEALTHCARE ACCOUNTING125HEALTHCARE MANAGEMENT129MEDICAL ADMINISTRATIVE ASSISTANT133HEALTH SCIENCES - MEDICAL ADMINISTRATIVE ASSISTANT134MEDICAL ASSISTANT138HEALTH SCIENCES - MEDICAL ASSISTANT139MEDICAL BILLING AND CODING (DIPLOMA)141MEDICAL BILLING AND CODING (ASSOCIATE DEGREE)142MEDICAL OFFICE AND BILLING SPECIALIST146HEALTH SCIENCES - MEDICAL OFFICE AND BILLING SPECIALIST147NURSING ASSISTANT151PATIENT CARE TECHNICIAN152HEALTH SCIENCES - PHARMACY TECHNICIAN153PHLEBOTOMY TECHNICIAN157COURSE DESCRIPTIONS158TUITION AND FEES1726

Ultimate Medical Academy reserves the right to change policies, tuition, fees, calendars and curricula as deemednecessary and desirable. The information contained herein is subject to change. When there are changes to thecatalog, UMA issues a Catalog Addendum. The catalog is not a contract; however, students are required to adhereto all policies as outlined in the catalog as well as any revised policies which may be included in the CatalogAddendum.Location-specific Catalog Supplements contain the following information: Academic CalendarAdministratorsFaculty and Program LeadershipHoliday ScheduleOffice Hours7

GENERAL INFORMATIONHISTORY/OWNERSHIPUltimate Medical Academy was founded in 1994 as Ultimate Learning Center, Inc., a non-profit educationalinstitution serving the local Tampa community’s need for training healthcare professionals. In January 2005, theschool was acquired by Ultimate Medical Academy, LLC and expanded its program offerings, and launched onlineprograms. In March 2015, Clinical and Patient Educators Association (CPEA), a 501 (c)(3) nonprofit organization,acquired UMA. UMA continues to focus on its mission of serving as a dynamic educational institution committed toequipping and empowering students to excel in healthcare careers. The board of trustees governing UMA consistsof: Darlyne Bailey, Ph.D. (Chair), Theodore Polin (Vice Chair), Richard Friedman, Matthew Wootten, ChristopherHawk, M.D., Steve Burghardt, Ph.D., Sheila McDevitt, and Thomas Rametta (President). Ultimate Medical Academycontinues to focus on its mission of serving as a dynamic educational institution committed to equipping andempowering students to excel in healthcare careers.CORPORATE OFFICERSDarlyne Bailey, Chair of the BoardTheodore Polin, Vice Chair of the BoardThomas Rametta, PresidentRobert (Geordie) Hyland, Executive Vice PresidentLinda Mignone, Executive Vice President and Chief Marketing OfficerAlexandra Schaffrath, Executive Vice President, Chief Financial and Strategy OfficerNicole Anzuoni, General Counsel and Corporate SecretaryJeffrey Reese, Assistant Corporate SecretaryMISSION PURPOSE AND VALUESThe mission of Ultimate Medical Academy has been developed to define the purpose of the organization and itscommitment to students. It ensures that the institution effectively meets the needs of its students, employees,stakeholders and the employment community that it serves. This mission is the fruit of a collaborative effortbetween UMA’s employees and management. The tenets of this mission reflect UMA’s history and expectations forits future. The sentiment expressed in Ultimate Medical Academy’s mission is shared by all personnel and reflectedin their service and support.UMA’S MISSIONUltimate Medical Academy is a dynamic educational institution committed to equipping and empowering studentsto excel in healthcare careers. We strive to provide a learning experi ence that maximizes value for our students ina professional, supportive and ethical environment.UMA’S VALUESACT WITH INTEGRITYWe operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactionswith all we serve. Our employees, at all levels, lead by example and strive to do the right thing for our students andfor each other. We are disciplined professionals who strive to be straightforward and dependable.CHAMPION STUDENT OUTCOMESWe live by a strong commitment to our students and are passionate about preparing them for meaningful careers.We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’confidence and empowering them to reach their full potential.8

COMMIT TO EMPLOYEE SUCCESSWe are committed to our employees’ success and to each other’s success. We strive to create an environment thatattracts and retains the best talent while offering continuous learning, professional development and career growthopportunities. We recognize and reward our employees for their contributions to the organization and to ourstudents.PURSUE RESULTS WITH PURPOSEWe pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurableresults and hold each other accountable. We think strategically and critically, greet new ideas openly, and look forinnovative solutions to challenges.HAVE FUN. BUILD ENERGYEnjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating apositive working environment are all critical to our success and that of our students. We strive to be inspired andto inspire others. We consistently show appreciation and celebrate our success, both large and small.WORK AS ONEWe believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positiverelationships with colleagues from all types of backgrounds by showing respect and humility when interacting witheach other and resolving conflicts in a constructive manner. By working together, we win together, ensuring thatthe goals of the institution are the focal point of our efforts.PURPOSE AND INSTITUTIONAL OBJECTIVESIn keeping with the needs and background of our students and in fulfilling UMA’s mission, Ultimate MedicalAcademy’s faculty, administration and management’s purpose is to: Bring awareness to the local community of the opportunities in the allied health field achievable throughcompletion of UMA’s specialized allied health training programs.Provide in-depth programs that prepare students for direct entry into the job market.Support students in the successful completion of their programs of study.Provide students with opportunities to develop the soft skills necessary to be successful in school and intheir careers.Assist students in finding relevant externships/practicums and jobs to improve their financial outlook andreach their career objectives.Contribute to the community at large by providing well-trained and well-prepared allied healthprofessionals.Create a challenging but supportive environment for employees, so that each has learning and growthopportunities, as well as the infrastructure necessary to do his/her job effectively.Establish for employees an environment and policies that ensure UMA’s regulatory compliance.Guide students to be successful professionals at their places of employment.UMA’s online learning combines flexible offerings with a comprehensive set of support services in order toengage, equip and empower our community of learners for academic and long-term career success.Students are provided a multitude of on-demand tools and resources to facilitate and support their learningand development including supplemental reading materials, study tools and tips, instructional webinarsand tutorials.DIVERSITY STATEMENTAt Ultimate Medical Academy, we recognize and value distinct life experiences and perspectives. UMA seeks toinspire our employees, and in turn our students, by creating a culture where diversity, inclusion, and respect forothers are championed.9

SCHOOL LICENSURE, ACCREDITATION AND APPROVALSStudents have the right to review all documents describing accreditation, approval and licensing. Accreditation andapproval documents are on display in the main reception areas of the Clearwater and UMA Online locations. Thesedocuments are also available by request from:Email: [email protected] Free: 800-509-5474COMMISSION FOR INDEPENDENT EDUCATION (CIE)Ultimate Medical Academy is licensed by the Commission for Independent Education (CIE), Florida Department ofEducation. Additional information regarding Ultimate Medical Academy may be obtained by contacting:Commission for Independent EducationFlorida Department of Education325 West Gaines Street, Suite 1414Tallahassee, FL 32399-0400888-224-6684CIE License Numbers: Clearwater 1606 UMA Online 4379ACCREDITING BUREAU OF HEALTH EDUCATION SCHOOLS (ABHES)UMA is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES). ABHES isrecognized by the U.S. Secretary of Education as a national accrediting agency for the accreditation of private,postsecondary institutions in the United States offering predominantly allied health education programs. TheClearwater location is on file with ABHES as the main campus of UMA, and the UMA Online location is considered anon-main campus. Contact information for ABHES is:Accrediting Bureau of Health Education Schools7777 Leesburg Pike, Suite 314 NorthFalls Church, VA 22043703-917-9503ABHES Accreditation Numbers: Clearwater I-213 UMA Online I-213-02COMMISSION ON ACCREDITATION FOR HEALTH INFORMATICS AND INFORMATION MANAGEMENT EDUCATION(CAHIIM)The Health Information Management accreditor of Ultimate Medical Academy’s Health Information Technologyprogram is the Commission on Accreditation for Health Informatics and Information Management Education(CAHIIM). Ultimate Medical Academy’s accreditation for the Health Information Technology associate degree hasbeen reaffirmed through 2025-2026.All inquiries about the program’s accreditation status should be directed by mail to CAHIIM, 200 East RandolphStreet, Suite 5100, Chicago, IL 60601; by phone at 312-235-3255; or by email at [email protected] COUNCIL FOR CONTINUING MEDICAL EDUCATION (ACCME)Ultimate Medical Academy is accredited by the Accreditation Council for Continuing Medical Education (ACCME) toprovide continuing medical education for physicians.10

The Continuing Medical Education programs are not included within the institution’s grant of institutionalaccreditation from ABHES (abhes.org).FLORIDA BOARD OF NURSINGThe Nursing Assistant program at the Clearwater campus is approved by the Florida Board of Nursing, 4052 BaldCypress Way, BIN C-02, Tallahassee, FL 32399-3252, 850-245-4125.FLORIDA BOARD OF DENTISTRYThe Dental Assistant with Expanded Functions program has been approved by the Florida Board of Dentistry toprovide expanded duties and radiology courses for the purpose of meeting the formal training requir ement asspecified in Rule 64B5-16, Florida Administrative Code.The Dental Assistant with Expanded Functions program at the Clearwater campus is approved by the Florida Boardof Dentistry, 4052 Bald Cypress Way, Bin C-08, Tallahassee, FL 32399-3258, 850-245-4474.STATE OF FLORIDA DEPARTMENT OF VETERANS’ AFFAIRSUltimate Medical Academy’s programs are approved by the Florida Department of Veterans’ Affairs State ApprovingAgency for Veterans’ Education and Training at the Clearwater campus and UMA Online.STATE AUTHORIZATION FOR DISTANCE EDUCATIONLicensing agency contact information can be viewed ine.pdfSTATE/TERRITORY SPECIFIC INFORMATION FOR UMA ONLINE PROGRAMSIt is important that UMA online students are aware of their state/territory requirements for enrollment andemployment. Requirements vary by state/territory. Therefore, students are required to notify UMA in the studentportal (Puma Den) and request authorization if they plan to move to or intend to work in any other state/territoryfollowing enrollment. Students who do not notify UMA prior to moving into a non-enrollment state/territory maybe officially withdrawn from the program.The following section contains important, state/territory specific information to be disclosed to residents of thesestates who are either potential or current UMA students.Alabama Ultimate Medical Academy has been granted a Certificate of Approval by the Alabama Commission on HigherEducation. Ultimate Medical Academy is licensed by the State of Alabama, Alabama Community College System. Ultimate Medical Academy’s Health Sciences – Pharmacy Technician program is an Alabama Board ofPharmacy approved pharmacy technician training program.Alaska Ultimate Medical Academy is exempt from authorization by the Alaska Commission on PostsecondaryEducation. Ultimate Medical Academy’s programs are exempt from authorization under AS 14.48 and 20 AAC 17because the programs are online or distance delivered and do not have a physical presence in the state.Arizona Ultimate Medical Academy is exempt from authorization to offer online programs by the Arizona State Boardfor Private Postsecondary Education.Arkansas The Arkansas Higher Education Coordinating Board has granted Ultimate Medical Academy certification tooffer programs by distance technology.11

Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of anyinstitution, course or degree program. Such certification merely indicates that certain minimum standardshave been met under the rules and regulations of institutional certification as defined in Arkansas Code § 661-301. The student should be aware that these degree programs may not transfer. The transfer of course/degreecredit is determined by the receiving institution.California Ultimate Medical Academy is exempt from authorization to offer online programs by the California Bureaufor Private Postsecondary Education.Colorado Ultimate Medical Academy is exempt from authorization to offer online programs by the Commission onHigher Education and Department of Higher Education – Division of Private Occupational Schools.Connecticut Ultimate Medical Academy is currently not enrolling students in the state of Connecticut.Delaware Ultimate Medical Academy has been granted Full Approval status by the Delaware Depar