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Spectrum Enterprise SIP Trunking ServiceNEC UNIVERGE SV9300 V3.2.1 IP PBX Configuration GuideAbout Spectrum Enterprise:Spectrum Enterprise is a division of Charter Communications following a merger with TimeWarner Cable and acquisition of Bright House Networks. Spectrum Enterprise is a nationalprovider of scalable, fiber technology solutions. The Spectrum Enterprise portfolio includesnetworking and managed services solutions, including Internet access, Ethernet and ManagedNetwork Services, Voice, TV and Cloud solutions. Our industry-leading team of experts worksclosely with clients to achieve greater business success.About this document:Spectrum Enterprise assures IP PBX compatibility by conducting interoperability testing toensure any potential compatibility issues have been resolved prior to installation. Please reviewthe IP PBX configuration instructions in this guide prior to your installation date.Be advised that this document may contain references to Time Warner Cable Business Class.All references to Time Warner Cable Business Class, TWCBC or TWC should be read asSpectrum Enterprise.Thank you,Spectrum Enterprise 2017 Charter Communications. All Rights Reserved. Not all products, pricing and services are available in all areas. Pricing and actual speedsmay vary. Restrictions may apply. Subject to change without notice.Last Update: 2017-06-13Downloaded from www.Manualslib.com manuals search engine

SV9300SIP Trunk Programming Guide forSpectrum EnterpriseNDA-31837Issue 1.0Downloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine

NEC Corporation of America reserves the right to change the specifications, functions, or features at any timewithout notice.NEC Corporation of America has prepared this document for use by its employees and customers. Theinformation contained herein is the property of NEC Corporation of America and shall not be reproduced withoutprior written approval of NEC Corporation of America.UNIVERGE is a registered trademark of NEC Corporation. All other brand names and product namesreferenced in this document are trademarks or registered trademarks of their respective companies.Copyright 2017NEC Corporation of America3929 W. John Carpenter FreewayIrving, TX 75063Communications Technology GroupDownloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine

TABLE OF CONTENTSSection 1Section 2NEC SV9300 Setup Guide. 11.1This Guide and Related Documents . 11.2SIP Trunk Account Information . 11.3SV9300 System Software . 11.4Requirements . 21.5Limitations . 2NEC PBX Configuration. 32.1Section 3Prerequisites . 32.1.1SIP Trunking Information from SIP trunk provider . 32.1.2NEC UNIVERGE SV9300 . 32.1.3Installation Worksheet . 3SV9300 Programming . 53.1System Version and License Check . 53.2CC-CP00 Network Setup . 73.3IP PAD Network Settings . 103.4SIP Trunk Port Allocation . 113.5SIP Trunk Port Settings . 123.6SIP Trunk Route Settings . 143.7Route to Route Connection Settings . 183.8SIP Trunk Control Channel Settings . 193.9SIP Trunk Destination Point Code Settings . 213.10SIP Trunk Profile Settings . 223.11DID Digit Conversion Settings . 28SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search enginei

Issue 2.0Spectrum Enterprise3.12Section 4Caller ID Display . 31Initial Testing and Troubleshooting. 34iiDownloaded from www.Manualslib.com manuals search engineTable of Contents

LIST OF FIGURES and tablesTable 1Installation Worksheet . 4Figure 1System Version . 5Figure 2CM F88 SIP Trunk Port Licenses . 6Figure 3CM 0B1xx Network Setup . 7Figure 4CM 0B1xx Network Setup (continued) . 8Figure 5CM 0B2xx IP PAD Network Settings . 10Figure 6CM 1003 SIP Trunk Port Allocation . 11Figure 7CM 30 SIP Trunk Port Settings . 12Figure 8CM 30 SIP Trunk Port Settings (continued) . 13Figure 9CM 35 SIP Trunk Route Settings . 14Figure 10CM 35 SIP Trunk Route Settings (continued) . 15Figure 11CM 35 SIP Trunk Route Settings (continued) . 16Figure 12CM 35 SIP Trunk Route Settings (continued) . 17Figure 13CM 36 Route to Route Connection Settings . 18Figure 14CM A7 SIP Trunk Control Channel Settings . 19Figure 15CM A7 SIP Trunk Control Channel Settings (continued) . 20Figure 16CM A8 SIP Trunk Destination Point Code Settings . 21Figure 17CM BA SIP Trunk Profile Settings . 22Figure 18CM BA SIP Trunk Profile Settings (continued) . 23Figure 19CM BA SIP Trunk Profile Settings (continued) . 24Figure 20CM BA SIP Trunk Profile Settings (continued) . 25Figure 21CM BA SIP Trunk Profile Settings (continued) . 26SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engineiii

Issue 2.0Spectrum EnterpriseFigure 22CM 35 YYY 170 172 DID Digit Conversion Settings . 28Figure 23CM 7690 DID Digit Conversion Settings (continued) . 29Figure 24CM 76 DID Digit Conversion Settings (continued) . 30Figure 25CM 08 Basic Services – Caller ID Display . 31Figure 26CM 08 Basic Services – Caller ID Display (continued) . 32Figure 27CM 15 Service Restriction Class A – Caller ID Display (continued) . 32Figure 28CM 8A LCR Development Table – Caller ID Display (continued) . 33Table 2Troubleshooting Guide . 35ivDownloaded from www.Manualslib.com manuals search engineList of Figures and Tables

Configuring NEC SV9300 for SIP TrunkingSECTION 1NEC SV9300 SETUP GUIDE1.1This Guide and Related DocumentsThis guide was created to assist knowledgeable vendors with configuring theNEC SV9300 Communication Server and a SIP Trunking service. It providessample entries for the required fields. The actual data is provided by your SIPtrunk provider when service is activated. Questions about software and hardwareinstallation or other PBX configuration issues should be directed to NEC’sNational Technical Assistance Center (NTAC).For complete details on using SIP trunks with the SV9300, refer to the SV9300System Manual.For complete details on using DID features, refer to the DID feature in the SV9300Features and Specifications Manual.For details about related hardware, refer to the SV9300 System HardwareManual.These manuals can be downloaded from NEC’s National Technical AssistanceCenter (NTAC) web site. You must have a valid dealer ID to access thedocuments.1.2SIP Trunk Account InformationContact your SIP trunk provider representative. 1.3This guide is intended for Legacy Time Warner Cable Business Class CommunicationsPlatform.SV9300 System SoftwareThe SV9300 requires system software V3.2.1 or higher.SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine1

Issue 1.0Spectrum Enterprise1.4RequirementsWith the SV9300, a VoIP gateway daughter board is required in addition tolicensing for IP (SIP) trunks.A minimum of four IP (SIP) trunks are required due to the NEC CommunicationsServer infrastructure setup.The system software for the NEC Communications Server should be versionV3.2.1 or higher.NEC recommends that the requirements and programming are completed with asmuch information as possible before scheduling an activation appointment withyour SIP trunk provider.1.5LimitationsThe following limitations apply: Faxing is not supported for Spectrum Enterprise SIP trunks, it isrecommended to have analog lines for faxing and modem connectivity. SIP diversion header is not supported – Call forwarding to 8xx numbers SIP Privacy – Cannot mark the calling party number as private orrestricted Secondary SIP server for failover is not supported Spectrum Enterprise SIP trunks are supported as registered andnon-registered.2Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.0SECTION 2NEC PBX CONFIGURATIONThis section provides information to NEC’s solution providers and NEC Associates forconfiguring an NEC UNIVERGE SV9300 to connect to a SIP Trunk service provider.2.1PrerequisitesBefore you configure the UNIVERGE SV9300, you must have the followinginformation available.2.1.12.1.22.1.3SIP Trunking Information from SIP trunk provider Primary SIP Proxy Server IP Address and SIP accountinformation. Number Plan, if applicable for the Point-to-Point Connection Trunking DID(s)The DID(s) are forwarded to the Public WAN IP address(s),DNS or DNS SRV records of the PBX.NEC UNIVERGE SV9300 SV9300 CPU software version V3.2.1 or higher VOIPDB (PZ-64IPLC-A, PZ-128IPLC-A, GPZ-64IPLD orGPZ-128IPLD) SIP Trunk Port Licenses Digital, IP and TDM TelephonesInstallation WorksheetUse the worksheet to record the information needed for setting upthe SIP Trunking service.SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine3

Issue 1.0Spectrum EnterpriseTable 1 Installation WorksheetWAN Side:Internet Access Type and Speed:WAN IP Address:WAN Subnet Mask:WAN Gateway IP Address:LAN Side:LAN IP Address for SIParator or EdgeMarc:LAN Subnet Mask:LAN IP Address for SV9300:VLAN ID:PBX Information:Model:Firmware Version:Number of SIP Trunk Licenses:Add-on Software Applications:Number of Users:Number of Concurrent Calls:Notes:4Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.0SECTION 3SV9300 PROGRAMMINGThe following commands must be changed for SIP trunking service.3.1System Version and License CheckValues shown are for example purposes only. Your actual IP values will bedetermined by your local LAN administrator.After connecting, check the SV9300 software version. This is located in thebottom right hand corner of the Main PCPro screen.Figure 1 System VersionSIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine5

Issue 1.0Spectrum EnterpriseFigure 2 CM F88 SIP Trunk Port Licenses6Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.03.2CC-CP00 Network SetupValues shown are for example purposes only. Your actual IP values will bedetermined by your local LAN administrator.Figure 3 CM 0B1xx Network Setup1.Select SV9300 Main/Remote Unit No. accommodating SIP TrunkChannels, then click Read to get the current data settings.2.FD 00 Enter SV9300 VoIPDB IP Address.FD 01 Enter SV9300 VoIPDB Subnet Mask.FD 02 Enter SV9300 VoIPDB Default Gateway Address.3.FD 10 Set VoIPDB location number.4.FD 36 Leave Blank to use default port 5060 for SIP trunk controlpackets. Change this only at the request of Spectrum Enterprise. It wasrequested to change for test environment.SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine7

Issue 1.0Spectrum Enterprise5.Click Apply.Command Line Example: Unit 01CM 0B101 00 192.168.0.210(Unit 01 VoIP Address)CM 0B101 01 255.255.255.0(Unit 01 VoIP Subnet)CM 0B101 02 192.168.0.1(Unit 01 VoIP Default GW)CM 0B101 10 NONE(Default: Location 00)CM 0B101 36 5061(Default: SIP Trunk Port 5060)The SV9300 must be reset in order for the change to take effect.Figure 4 CM 0B1xx Network Setup (continued)1.Select SV9300 Main/Remote Unit No. accommodating SIP TrunkChannels, then click Read to get the current data settings.2.FD 60 Enter primary DNS server IP Address (optional).FD 61 Enter secondary DNS server IP Address (optional).FD 70 Enter global IP Address (optional). If more than 1 profile is used enter global IP address in CM BA139. The IP addresses shown are example only and will depend on the network forthe global address and Spectrum Enterprise for DNS specific information.8Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.03.Click Apply.Command Line Example: Unit 01CM 0B101 60 216.136.95.2(Unit 01 Primary DNS Server Address)CM 0B101 61 64.132.94.250(Unit 01 Secondary DNS Server Address)CM 0B101 02 128.191.252.97(Unit 01 Global IP Address)The SV9300 must be reset in order for the change to take effect.SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine9

Issue 1.0Spectrum Enterprise3.3IP PAD Network SettingsValues shown are for example purposes only. Actual IP values will bedetermined by your local LAN administrator.Figure 5 CM 0B2xx IP PAD Network Settings1.Select SV9300 Main/Remote Unit No. accommodating SIP TrunkChannels, then click Read to get the current data settings.2.FD 00 Enter VoIP IPPAD IP address.FD 10 Select number of VoIP IPPAD channels.3.FD 40 Change this port only if recommended. 31000 was changed fortest environment. This will not likely need to be changed.4.Click Apply.Command Line Example: Unit 01CM 0B201 00 192.168.0.211(Unit 01 VoIP IPPAD Address)CM 0B201 10 32(Unit 01 VoIP IPPAD Channels)CM 0B201 40 31000(RTP Base port setting)10Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.0The SV9300 must be reset in order for the change to take effect.3.4SIP Trunk Port AllocationAll values shown are for example purposes only. Your actual values will bedetermined by your implementation team.Figure 6 CM 1003 SIP Trunk Port Allocation1.Select SV9300 Main/Remote Unit No. accommodating SIP TrunkChannels, then click Read to get the current data settings.2.Enter Trunk Numbers used for the voice channels.3.Click Apply.Command Line Example: Unit 01CM 1003 01000 D001(Unit 01 SIP Trunk Channel 1)CM 1003 01001 D002(Unit 01 SIP Trunk Channel 2)CM 1003 01002 D003(Unit 01 SIP Trunk Channel 3)CM 1003 01003 D004(Unit 01 SIP Trunk Channel 4)SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine11

Issue 1.0Spectrum Enterprise3.5SIP Trunk Port SettingsAll values shown are for example purposes only. Your actual values will bedetermined by your implementation team.Figure 7 CM 30 SIP Trunk Port Settings1.Select each Voice Channel and click the Read button to get the currentdata settings.2.YY 00 Assign the same Trunk Route Number to each voice channel. 3.If multiple SIP trunk servers are in service, separate routes must be used foreach server.Click Apply.Command Line Example: Route 01CM 3000 001 01(Voice Trunk Route Number 01)CM 3000 002 01(Voice Trunk Route Number 01)CM 3000 003 01(Voice Trunk Route Number 01)CM 3000 004 01(Voice Trunk Route Number 01)12Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.0Figure 8 CM 30 SIP Trunk Port Settings (continued)1.Select each Voice Channel and click the Read button to get the currentdata settings.2.YY 35 Assign CIC number to each voice trunk. CICs should be assigned in order of voice trunks (i.e. trunk 001 CIC 001,trunk 002 CIC 002 ).For each SIP trunk server CICs will start at 001 (i.e. SIP trunk server 1 usesCICs 001, 002, and SIP trunk server 2 will use CICs 001, 002, ).3.Click Apply.Command Line Example:CM 3035 001 001(Assign CIC to Channel 1)CM 3035 002 002(Assign CIC to Channel 2)CM 3035 003 003(Assign CIC to Channel 3)CM 3035 004 004(Assign CIC to Channel 4)SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine13

Issue 1.0Spectrum Enterprise3.6SIP Trunk Route SettingsAll values shown are for example purposes only. Your actual values will bedetermined by your implementation team.Figure 9 CM 35 SIP Trunk Route Settings1.Select the Trunk Route Number assigned to voice channels and clickthe Read button to get current data settings.2.YYY 000 Select 00 for SIP trunk service.3.YYY 004 Select 2 for SIP trunk service.4.YYY 009 Select 03 for SIP trunk service.5.Click Apply.Command Line Example:CM 35000 01 00(SIP Trunk Route Data: Provide SIP Service)CM 35004 01 2(SIP Trunk Route Data: Provide SIP Service)CM 35009 01 03(SIP Trunk Route Data: Provide SIP Service)14Downloaded from www.Manualslib.com manuals search engineSIP Trunk Programming Guide

Issue 1.0Figure 10 CM 35 SIP Trunk Route Settings (continued)1.Select the Trunk Route Number assigned to voice channels and clickthe Read button to get current data settings.2.YYY 018 Select 0 for DID digit conversion.YYY 020 Select 15 for SIP trunk service.3.Click Apply.Command Line Example:CM 35018 01 0(SIP Trunk Route Data: Provide DID Digit Service)CM 35020 01 15(SIP Trunk Route Data: Provide SIP Service)SIP Trunk Programming GuideDownloaded from www.Manualslib.com manuals search engine15

Issue 1.0Spectrum EnterpriseFigure 11 CM 35 SIP Trunk Route Settings (continued)1.Select the Trunk Route Number assigned to voice channels and clickthe Read button to get current data settings.2.YYY 090 Select 0 for SIP trunk service.YYY 091 Select CCH used for SIP trunk.3. CCH 00 should not be assigned for SIP trunk; P-P CCIS must used CCH 00. Assign a different CCH to each SIP trunk